CoveCall, a product of Figment Imaginative, engages the third-party providers below (“subprocessors”) to help deliver the Service. Each is bound by contractual terms requiring appropriate confidentiality and security, consistent with our Data Processing Addendum and Privacy Policy. We share personal data with them only as needed to provide, secure, and support the Service.
| Subprocessor | Purpose | Data processed | Region |
|---|---|---|---|
| Vercel Inc. | Web app & API hosting (serverless) | Account data, application requests, logs | United States |
| Render (Render Services, Inc.) | Voice-engine hosting (real-time call processing) | Call audio and transcripts (in transit / processing) | United States |
| Supabase | Database, authentication, realtime, auth email | Account data, business configuration, transcripts, summaries, phone numbers | United States |
| Twilio Inc. | Telephony — phone numbers, media streams, SMS notifications | Caller phone numbers, call audio, SMS content | United States |
| Groq, Inc. | Language-model inference (agent reasoning) | Call transcript text during a call | United States |
| ElevenLabs Inc. | Text-to-speech (agent voice) | Agent reply text | United States |
| Deepgram, Inc. | Speech-to-text and text-to-speech (fallback) | Call audio and reply text | United States |
| Cronofy Ltd | Calendar scheduling & availability | Booking details, attendee information, calendar access tokens | United States / European Union |
| Stripe, Inc. | Payments & subscription billing | Billing contact, payment tokens, subscription metadata | United States |
| Resend (transactional email) | Transactional & notification email delivery | Recipient email address, message content | United States |
1.Changes to this list
We may update our subprocessors as the Service evolves. When we add or replace a subprocessor that processes personal data, we will update this page and, where required by our DPA, provide a way for customers to be notified and a reasonable period to object on legitimate data-protection grounds before the new subprocessor begins processing customer data.
2.Contact
Questions about our subprocessors or to request notification of changes: dpo@covecall.com. Postal: Figment Imaginative, [registered mailing address to be inserted], United States.